FischTank Founder Eric Fischgrund was quoted in a CMSWire article entitled “Breathe New Life Into Your B2B Customer Experiences.” The article, authored by Phil Britt, includes commentary from Eric emphasizing his and FischTank’s ethos on communications and process/planning:
“Clear communications, defined objectives, and a mutually agreed upon process for information/idea exchange is ideal in building and maintaining a strong customer experience. I’ve found that the longer a client/customer account team remains in place, the better the results and the stronger becomes the relationship.”
FischTank prides itself on its direct and transparency approach to working with clients in industries spanning healthcare, renewable energy and sustainability, innovative technologies, and professional and financial services.
